Wednesday, March 29, 2006

Way to end my ref desk shift

At 8:58 last night, when I was just about to close up the reference desk for the night after dealing with a particularly imbecilic stream of students that had somehow been admitted to college without having ever used a library catalog, I got this phone call.

Me: Reference desk.

Girl: Hi, I have a question.

Me: Go ahead.

Girl: Do you have the book Nine Lives?

Me: Let me see.....Yeah, we do.

Girl: Sweet! Can I come and get it?

Me: Let's see.....oops, it looks like our copy is missing. But if you want, you can get it from a different library via interlibrary loan. It looks like nine other schools have it.

Girl: Can I do it from home?

Me: Yeah, just go to the catalog, search for the book, and when it tells you it's missing, it'll say "Click here to search the I-Share catalog." Just do that and then click on "Request" and put in your social security number.

Girl: That is so hot! (then to a friend on her end) Tracy, did you know you could get books from other schools?

Me: Okay, well, you have a good night.

Girl: Wait, I have another question.

Me: Go ahead.

Girl: How many books can I check out at one time?

Me: As many as you want.

Girl: Are you frickin serious!?

Me: I am indeed frickin serious. You just have to be able to carry them out the door yourself.

Girl: Ha ha! Tracy, she says you just have to carry them yourself! This library is awesome. Thank you so much.

Me: Good night.

Comments:
Could be worse, she could have been chewing you out (or whatever the correct phrase is) asking you why you can't find her book. Stupid, but at least pleasant.
 
I didn't think she was stupid. I thought she was awesome. Grateful, enthusiastic patrons are my fave.
 
my mistake. i suppose i just assume (and we know, we know) that you post the people who drive you crazy. But at some level, she didn't knowledgeable, let's say.
 
(sigh) neither do I, skipping words like that. Place whatever word you deem fits in between "didn't" and "knowledgeable"
 
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